Whether flying for work, pleasure, or both, airport transfers are confounding and stressful. drvn’s premium private car service isn’t. Your drvn chauffeur is right there - inside when you walk past security, your name in hand, or curbside for the more seasoned travelers among us.
before you
Voyage The Seas
Communications Is Key
drvn chauffeurs are professionally trained and can anticipate all of the logistics of providing a great service. This section covers the importance of understanding what to expect when using drvn’s chauffeur service and the necessary procedures involved.
Airport Arrivals
The service pick-up time will be your flight's arrival time. We know airport travel can be hectic; however, our team and chauffeurs track flight statuses to make your journey easier.
Upon arrival, our chauffeur will greet you and assist with your luggage. The greet sign will display the guests' name on the reservation.
Here are the airport locations for meeting your chauffeur:Here are the airport locations for meeting your chauffeur:
Domestic: Proceed to baggage claim, even if you have no checked luggage.
International: After you've gathered your luggage, proceed to the International arrivals lobby.
Pick-Up at Hotel or Residence
If you have requested to be picked up at a hotel, you can expect your chauffeur to meet you at the valet area or the hotel’s direct entrance. Please note, chauffeurs may only be parked in these areas for a short period of time before they are asked to move the vehicle.
The chauffeur will be waiting outside if you've requested to be picked up at a residence.
Debarking From Cruise
Due to port security, chauffeurs are not allowed to park or stand at terminal exits. Chauffeurs wait at a designated holding area awaiting your call or text. When you're ready, please contact your chauffeur and state the letter or number you're standing by. The chauffeur will arrive shortly.
How To Contact Your Chauffeur?
Pay close attention to unique instructions on where to find your chauffeur included in your confirmation email.
Guest Contact: Please provide your mobile phone number as this is the only form of contact our chauffeur will use to get in touch with you.
Chauffeur Contact: Once the chauffeur arrives, you will receive their mobile number via a text message.
If you are unable to locate the chauffeur, you must call our dispatch line and speak with a ride specialist. We ask that you remain in the same location; our team will assist and make sure you are able to connect with the chauffeur.
Have a Flight To Catch On Debarkation Day?
Our top priority is ensuring you arrive at the airport on time. Here are our standard suggestions when booking your airport departure:
Domestic: Arrive two (2) hours prior to flight departure time
International: Arrive three (3) hours prior to flight departure time.
Travel time between the port and airport should be taken into consideration when booking your departure ride.
What resources should I locate upon arrival in a new country?
Upon arriving in a new country, locate essential resources such as the nearest hospital or clinic, police station, and your country’s embassy or consulate. Familiarize yourself with local emergency numbers, as these vary by country. Identify nearby pharmacies, supermarkets, and transportation hubs for daily needs. If you’re staying in a hotel, ask the staff for recommendations and safety tips specific to the area. Knowing these resources ensures you’re prepared to handle emergencies and navigate your new surroundings confidently.
What steps can I take to avoid scams while traveling?
To avoid scams while traveling, book transportation and lodging through trusted platforms or official sites, avoid clicking on unsolicited links or QR codes, double-check URLs and reviews before entering payment details, and never pay with wire transfers, gift cards, or unknown payment apps; when in doubt, contact the provider directly using a verified phone number or website rather than numbers or links sent in unexpected messages.
What is black car service?
Black car service is a pre-booked, premium form of ground transportation that uses high-quality vehicles and professional chauffeurs to provide a more comfortable, reliable, and discreet experience than typical street taxis or on-demand rideshares. Trips are usually scheduled in advance, with clear standards for vehicle condition, timing, and service, making black car service a common choice for corporate travel, events, and VIP movements, often coordinated through platforms like drvn, with transportation fulfilled by independently licensed and insured carrier partners.
What skills do you need to be a chauffeur?
To work as a professional chauffeur for independently licensed and insured carrier companies, drivers typically need excellent driving skills, a strong safety record, and deep familiarity with local roads, traffic patterns, and key destinations. Just as important are soft skills: clear communication, discretion, polished appearance, and the ability to stay calm and adaptable when plans change or clients have special requests.
What is the difference between a driver and a chauffeur?
A “driver” is anyone who operates a vehicle, but a “chauffeur” typically refers to a professional driver focused on service, discretion, and comfort in a premium, pre-booked setting. Chauffeurs working for independently licensed and insured carrier companies are usually trained in local routes, guest etiquette, schedule management, and safety expectations, and they follow defined standards for appearance, communication, and vehicle presentation, especially when trips are coordinated through a platform like drvn for business, event, or VIP travel.
How much do chauffeurs make?
Chauffeurs’ earnings vary based on factors like location, employer, and experience level. On average, chauffeurs in the U.S. earn between $35,000 and $65,000 per year, with the potential for additional income through tips. High-end positions or roles with private clients may offer higher salaries, especially for those with specialized skills or extensive experience.
What role does sustainability play in corporate travel today?
Sustainability is now a core pillar of corporate travel, not a side topic. Many organizations are expected to track and report emissions, choose routes and modes that lower their footprint, and work with suppliers that have clear environmental standards. For travel managers, that means weaving sustainability into policy, approvals, and vendor selection—balancing cost, duty of care, traveler experience, and environmental impact in every trip decision.
How has corporate travel evolved in recent years?
Corporate travel has shifted from “as needed” trips to more intentional, program-driven travel. Organizations are flying people less often, but with a clearer purpose, prioritizing key meetings, events, and team moments over routine visits, while putting more emphasis on duty of care, cost control, and sustainability. Travel managers now rely on technology platforms to centralize bookings, approvals, and reporting, as well as to coordinate previously fragmented elements, such as ground transportation through vetted, independently licensed, and insured carrier partners. This enables them to have better visibility and control across the entire travel program.
What are the common challenges in managing corporate travel?
Common challenges in managing corporate travel include controlling costs without hurting traveler experience, enforcing policy across different teams and regions, and getting reliable data when bookings and vendors are fragmented. Travel managers also have to balance duty of care, sustainability goals, and last-minute changes, often with limited tools. Platforms like drvn help by centralizing ground reservations, visibility, and reporting, while transportation is delivered by independently licensed and insured carrier partners.
How can corporate travel management reduce company expenses?
Corporate travel management reduces expenses by turning scattered, ad-hoc bookings into a controlled program. With clear policies, preferred suppliers, advance-purchase guidelines, and approval workflows, companies can avoid last-minute fares, out-of-policy choices, and duplicate spending. Centralizing bookings and reporting through a TMC and platforms like drvn also gives finance and travel managers visibility into patterns, so they can consolidate volume, negotiate better rates, adjust routing, and optimize how ground transportation is coordinated with independently licensed and insured carrier partners.
What is the difference between corporate travel and business travel?
"Business travel” describes any trip taken for work by an individual sales rep, consultant, or executive, regardless of how it’s managed. “Corporate travel” refers to the structured program behind those trips: the policies, budgets, approvals, suppliers, and reporting an organization uses to manage business travel at scale. Corporate travel is what travel managers, TMCs, and platforms like drvn support, so that individual business trips follow consistent rules, contracts, and standards.
How do corporate travel management companies work?
Corporate travel management companies (TMCs) help organizations run structured travel programs by centralizing bookings, enforcing policy, negotiating supplier deals, and providing reporting and traveler support across flights, hotels, rail, and ground. Instead of every traveler booking on their own, trips are routed through agreed tools and channels, with the TMC handling reservations, changes, disruptions, and duty-of-care tracking. Many programs then plug in specialized platforms like drvn on the ground side, using the TMC plus drvn’s reservation platform to coordinate chauffeured and group transportation with independently licensed and insured carrier partners.
What is the role of a corporate travel manager?
A corporate travel manager designs and oversees the company’s travel program, setting policy, selecting and managing suppliers, controlling costs, supporting duty of care, and using data to improve how and when people travel. They coordinate with finance, HR, events, and procurement, and often rely on technology platforms like drvn to centralize bookings, reporting, and ground transportation with independently licensed and insured carrier partners.
What are the top US destinations for solo travelers?
The US offers excellent destinations for solo travelers, combining safety, adventure, and opportunities for connection. New York City is perfect for solo exploration with its museums, Broadway shows, and walkable neighborhoods. Nature lovers can enjoy solitude in Yellowstone National Park, where scenic trails and abundant wildlife create a serene experience. For a mix of outdoor beauty and vibrant nightlife, Miami offers beaches, cultural hotspots like Little Havana, and group activities like snorkeling tours. Solo travelers seeking relaxation and art will find Santa Fe ideal, with its galleries, spas, and Southwestern charm.
How can I avoid crowds at popular US attractions?
To avoid crowds at popular US attractions, visit during the off-season or on weekdays when traffic is lighter. Arriving early in the morning or later in the evening can help you enjoy attractions with fewer people. Booking timed-entry tickets or private tours can also reduce wait times. For national parks, explore lesser-known trails or visit during shoulder seasons like spring or fall. Using travel apps to track peak times and planning meals during non-traditional hours can further enhance your experience.
What are family-friendly travel destinations in the US?
The US offers a wealth of family-friendly destinations packed with activities for all ages. Orlando, Florida, is a top choice with Walt Disney World, Universal Studios, and other iconic theme parks. For outdoor adventures, explore Yellowstone National Park, where kids can spot wildlife and learn about geysers. In Washington, D.C., families can enjoy free entry to the Smithsonian Museums and visit historic landmarks like the Lincoln Memorial. Coastal destinations like San Diego, with its world-class zoo and beaches, and Tampa, offering family-friendly aquariums and parks, also make excellent options.
What is the best time of year to travel across the US?
There isn’t one “best” time to travel across the US, it depends on what you want to see and avoid. In general, late spring (April-May) and early fall (September-October) are sweet spots: weather is milder in most regions, national parks are more accessible, and you sidestep the peak summer crowds, heat, and prices. Summer is great for coastal and mountain trips but busiest and most expensive; winter can be perfect for ski destinations and cities with holiday events, but it brings storms and disruptions in some regions, so timing your route to seasons is usually smarter than chasing a single “perfect” month.
What is the travel trend in 2025?
In 2025, corporate travel is increasingly focused on fewer but more intentional trips, blending in-person meetings, events, and team gatherings into fewer, higher-value journeys. Travel managers are prioritizing program-level visibility, sustainability, and traveler wellbeing, using technology platforms to centralize bookings, reporting, and ground transportation while working with vetted partners in each market.
Can drvn help with transportation across different cities?
Yes. drvn’s reservation platform is designed to support multi-city and multi-region ground programs, so you can coordinate airport transfers, point-to-point rides, group movements, and event transportation across different markets in one place. Reservations, manifests, and reporting are centralized in the platform, while all transportation is fulfilled by independently licensed and insured carrier partners in each city.
How is chauffeured black car service different from rideshare or taxis?
Chauffeured black car service coordinated through a platform like drvn is pre-booked, policy-friendly, and delivered by independently licensed and insured carrier partners using professional drivers and vetted vehicles (sedans, SUVs, Sprinters, and coaches). Service levels, routing, wait times, and pricing are defined up front and visible at the program level, so travel and event teams can plan, track, and report consistently; unlike most rideshare or street-hailed taxis, which are on-demand, variable in quality, and harder to control or consolidate across a larger travel program.
How do I book a ride through drvn’s platform?
You can request reservations through drvn’s platform by sharing your itinerary details (pickup time, locations, passenger count, and any preferences) with your drvn contact or via the designated booking channel for your program. Our team will match the request to appropriate vehicle types, such as sedans, SUVs, Sprinter-type vans, or coaches, based on availability and needs, and transportation will be fulfilled by independently licensed and insured carrier partners.
How far in advance should I schedule an airport transfer through drvn?
You’ll get the best options if you schedule airport transfers through drvn’s platform at least 24 hours in advance for individual travelers and 3–7 days in advance for groups, peak times, or special vehicle needs. For large events, complex itineraries, or high-demand dates (holidays, major conferences, weather disruptions), planners often lock in ground plans weeks ahead and then refine manifests as travel details firm up. All airport transfers are coordinated via drvn’s reservation platform and fulfilled by independently licensed and insured carrier partners.
How many passengers can a mini bus transport at once?
Capacity depends on the vehicle and configuration, but most minibuses used in managed ground programs carry around 15–30 passengers at once. Some are set up with fewer seats for extra luggage or comfort, while others maximize seating for short shuttle runs. When you coordinate group transportation through drvn’s platform, your contact can confirm the exact capacity options available from independently licensed and insured carrier partners in each city.
What is drvn and what services do you offer?
drvn is a comprehensive ground transportation solutions platform for corporate travel coordination and event logistics."